Welcome to ovalstool.shop. To help you better understand our order delivery process, we have compiled the following shipping and delivery guidelines.

Currently, ovalstool.shop offers product sales and delivery services exclusively within the United States. We are committed to providing our customers with a fast and secure delivery experience through a robust warehousing and logistics network.

Due to recent issues involving outstanding debts from certain partners, excess inventory, and rising operational costs, the company is currently conducting a phased clearance sale—selling items at a loss to liquidate stock. Selected dining table products are being offered at limited-time promotional prices; inventory is limited, and some items may not be restocked once sold out. Consequently, some orders may experience brief delays due to fluctuations in inventory levels; however, we will make every effort to ensure that all orders are shipped out as scheduled.

I. Order Processing Time
All orders are typically processed on the same day.
During weekends and U.S. federal holidays, order processing times may experience slight delays.
Processing times may be extended in cases requiring inventory verification, payment review, or address verification.

Once an order has been successfully submitted, the system will send an order confirmation notification via email.

II. Shipping Time

Once an order has been shipped, the standard delivery timeframe is:

Within 2 business days.

Actual shipping times may be affected by the following factors:

Weather conditions
Peak holiday shipping seasons
Delivery to remote areas
Operational adjustments by logistics carriers
III. Logistics Carriers

To enhance delivery efficiency, we may utilize the following U.S.-based logistics carriers for order delivery:

UPS
FedEx
USPS
DHL eCommerce
OnTrac

The specific carrier assigned to your order will be automatically determined based on warehouse location, product dimensions, and the delivery address.

IV. Delivery Coverage

Currently, our website supports delivery to:

The contiguous United States (Lower 48 states).

We currently do not support:

International shipping
Delivery to overseas territories/addresses
Delivery to APO/FPO military addresses (in certain regions)
V. Shipping Fees
Selected products may qualify for limited-time free shipping offers.
Certain large furniture items may incur additional shipping fees depending on the delivery region.
The actual shipping cost will be automatically displayed on the checkout page.
VI. Order Tracking

Once an order has been shipped, customers will receive an email notification containing logistics tracking information.

You can check the delivery status of your order using the provided tracking number.

If you do not receive any logistics updates for an extended period, please contact our customer service team for assistance.

VII. Delivery Exceptions

Please contact us immediately if any of the following situations occur:

Lost package
Items damaged during transit
Incorrect items received
No updates to shipping status for an extended period

When contacting Customer Service, please provide:

Order number
Recipient’s name
Photos of the item(s) (if applicable)
Description of the issue
VIII. Address Entry Reminder

Please ensure that you provide:

The correct recipient name
A complete delivery address
A valid contact phone number
The correct postal code

Customers may be held responsible for any delivery failures, delays, or additional charges resulting from incorrect address information.

Thank you for your support and trust in ovalstool.shop.